By: Denise Simon | Founders Code
Customer service, support, and quality across the country regardless of the industry is collapsing. Whether it be healthcare, retail, government, manufacturing, professional sports, or education, employees just doing maybe the bare minimum in their job performance to get by. No, they don’t want to quit their job, they want the paycheck, but they are part of a trend it is hurting the economic stability of the whole country.
Customer service is collapsing, I can personally name at least 7 companies just in the last week I am dealing with beginning with T-Mobile and more from there.
Quiet quitting festers on TikTok.
The Wall Street Journal describes the employment scandal as follows:
Not taking your job too seriously has a new name: quiet quitting.
The phrase is generating millions of views on TikTok as some young professionals reject the idea of going above and beyond in their careers, labeling their lesser enthusiasm a form of “quitting.” It isn’t about getting off the company payroll, these employees say. In fact, the idea is to stay on it—but focus your time on the things you do outside of the office.
The videos range from sincere ruminations on work-life balance to snarky jokes. Some set firm boundaries against overtime in favor of family. Others advocate coasting from 9-to-5, doing just enough to get by. Many want to untether their careers from their identities.